Please click here to read our latest COVID-19 UPDATE
All services booked through Genesta House are subject to the following policies which will be enforced in all circumstances. You will be required to provide credit card details as security.
As a very small boutique accommodation business, late cancellations often result in an empty suite which has a significant impact on our business. The booking and cancellation policies stated here, will apply in all situations.
COVID-19 – Flexible booking & cancellation policy
Excess cleaning and damages
Group bookings, weddings, parties, events
Upon your booking you are accepting our Booking & Cancellation Policies. The guest who books the accommodation facility is responsible for payment of any damages incurred by accompanying guest.